Results vary by person, but many customers report seeing a difference in appearance when they use Velumis regularly.

What customers typically report:

• First use: Some notice their face may appear less puffy or more radiant-looking after using it
• Week 1-2: With consistent daily use, customers report their skin may look brighter overall
• Week 3-4: Some customers report their jawline may appear more defined with continued regular use

Important: Results depend on consistent use and individual factors. Some people see a difference quickly, others take longer. The appearance changes are from the thermal heat and vibration, but actual results will vary.

Most importantly: Our 30-day guarantee means if you're not satisfied with how the product works for you, you can get your money back, no questions asked. This gives you time to try it and see how it works for your skin without any risk.

Yes, many customers use Velumis daily as part of their skincare routine.

Recommended usage:

• 3-5 minutes per day (morning or evening)
• Some customers use both morning and evening
• Start with 3 minutes and adjust based on your comfort

Usage guidelines:

• Use on clean skin
• Can apply serum or moisturizer before use for easier gliding
• Remove protective cover before use (device activates via sensor when touching skin)
• Don't use if you have open wounds or severely irritated skin
• Stop using if you experience any discomfort

If you have sensitive skin: Start slowly and test on a small area first. If you have any skin concerns or conditions, it's always good to check with a skincare professional before using new products.

The device has a built-in sensor that only activates when touching skin, so it won't turn on accidentally.

Does Velumis work on all skin types?

A: Velumis can be used on most skin types. Here's how different skin types might use it:

Oily/Combination Skin: Use once daily on clean skin. You can adjust how much time you spend on different areas.

Dry/Sensitive Skin: Use with a hydrating serum or moisturizer for better gliding. The medical-grade silicone massage head is gentle.

Mature Skin: Many customers in this category enjoy using it as part of their skincare routine for the appearance benefits.

Pro tip: Using Velumis with a serum or moisturizer works best because:

• Better gliding experience
• Products work well together
• No special products needed — use what you already have

If you have sensitive skin or specific skin concerns: Test on a small area first to make sure you're comfortable with it. If you have any concerns, check with a skincare professional before use.

Velumis has three LED light modes: Red, Blue, and Green. You can choose which one to use based on your preference.

Red Mode:

• Customers who want a radiant appearance often choose this

Blue Mode:

• Customers often use this in their evening routine

Green Mode:

• Customers often use this in their morning routine

How to use:

• Switch modes by pressing the button on the device
• The light mode displays on the screen
• Use whichever mode you prefer — it's up to you

You can use the same mode every time or rotate through different modes. It's totally up to your preference.

Pro tip: The LED lights work best when combined with the thermal heat and vibration for the full Velumis experience.

Yes, you can use Velumis with your skincare products. Many customers use it as part of their routine.

How to use it:

1. Cleanse face and neck
2. Apply serum or moisturizer (optional but recommended for better gliding)
3. Use Velumis for 3-5 minutes
4. Apply additional products if desired

Products that work well:

• Facial serums (any type)
• Moisturizers
• Face oils
• Toners

What to avoid:

• Very thick creams (they don't glide well)
• Don't use with SPF products — use Velumis before sunscreen

Pro tip: Using Velumis with a serum or moisturizer makes the device glide better and feels nicer on your skin. You don't need special products — just use what you already have.

No special products required. Your current skincare routine will work just fine with Velumis.

What comes in the box? What if I don't like it?

A: What's included:

• 1x Velumis 3-in-1 Face Massager (pink)
• 1x USB charging cable
• 1x Protective case
• 1x Instructions

Everything you need to get started is in the box. No additional purchases required.

Our 30-Day Money-Back Guarantee:

We're confident you'll love Velumis. If you don't see results within 30 days, we'll refund your full purchase — no questions asked.

How it works:

1. Order and receive Velumis
2. Use it for up to 30 days
3. If you're not happy, email velmissupport@gmail.com with your order number
4. We'll process a full refund within 5 business days
5. No return shipping required (keep the device as our gift)

Why we offer this: Thousands of women see results in their first use. But we know skincare is personal. If Velumis isn't right for you, we want to make it right. There's zero risk to trying it.

Warranty:

• 1-year manufacturer warranty included
• Covers defects in materials and craftsmanship
• Does not cover normal wear or misuse
• Contact support@velumis.com for warranty claims

Return shipping: With our guarantee, you don't even need to ship the device back. That's how confident we are that you'll love it.